Frequently Asked Questions

It's a wellness app. You take a quick photo, answer a few lifestyle questions, and the app gives you personalized tips — meal ideas, daily habits, that kind of thing. Think of it as a daily check-in for how you're feeling.

No. Not even close. Zen Analyze gives you general lifestyle insights powered by AI. It doesn't diagnose, prescribe, or replace real professional advice. If something feels wrong, go see someone qualified.

You snap a photo using the in-app camera. Our AI looks at it alongside your questionnaire answers and profile info, then puts together a wellness score and some recommendations. The whole thing takes about a minute.

Just enter your email and pick a password. We'll send a verification email — click the link, and you're in.

Once you confirm those details a few times, we lock them. It's there to keep your results consistent — if the baseline keeps shifting, the trend data stops being useful. Made a mistake before it locked? Drop us a line at support.

Go to Settings inside the app, or email dev@zenanalyze.com. We'll remove your personal data and history. Photos aren't an issue — we never store them permanently in the first place.

Credits are what you spend to use certain features. A daily check runs 20 credits. A full assessment costs 50. You get a starter batch when you sign up, and subscribers get a monthly refill.

200 credits every month, two daily checks instead of one, and access to our more advanced AI model for deeper insights. Available monthly or yearly.

On your iPhone: Settings > Apple ID > Subscriptions > Zen Analyze > Cancel. It'll stay active until the current billing period ends.

Purchases go through Apple, so refunds do too. Head to Apple's "Report a Problem" page or contact Apple Support directly.

No. Your photo is used for the analysis and then it's gone. During processing, the image sits in a temporary folder under a random filename that has nothing to do with your identity. It gets automatically wiped on a regular schedule. We don't keep copies. We don't build a gallery. Nothing sticks around.

Not really. We use your IP address to figure out roughly what city you're in — that's it. No GPS. The only reason we do it is to factor in local weather when giving you lifestyle tips.

Good lighting makes a big difference. Follow the on-screen guide for positioning, and answer the questionnaire honestly — the AI is only as good as what you give it. If things still look strange, try again under different conditions. And remember, the results are AI-generated guidance, not gospel.

Email us at dev@zenanalyze.com. We usually get back to you within a couple of days.